Refund policy
At AMYCLO, we want your experience to be as effortless as your everyday fit.
Returns
If you're not completely satisfied with your purchase, you can request a return within 7 days of delivery.
To be eligible:
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The item must be unused, unwashed, and unworn.
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Original tags and packaging must be intact.
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The product must be in resellable condition.
Once the returned item is received and passes our quality check, your refund will be processed.
Exchanges
Need a different size? We offer free size exchanges within 7 days of delivery, subject to stock availability.
To request an exchange:
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The item must be unused, unwashed, and unworn.
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Original tags and packaging must be attached.
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The exchange request must be raised within 7 days of delivery.
Refunds
Refunds are issued for:
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Approved returns
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Damaged products
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Incorrect items received
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Manufacturing defects
After the returned item is received and approved, refunds are processed to the original payment method within 5–7 business days.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the product and packaging
We'll resolve the issue as quickly as possible.
Non-Eligible Returns
Returns, exchanges, or refunds may not be accepted for:
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Products that have been worn, washed, or altered.
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Items returned without original tags or packaging.
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Requests raised after the return window.
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Minor variations in color due to screen settings or photography.
How to Raise a Request
Email us at ordersupport@amyclo.com with your:
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Order number
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Reason for return or exchange
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Photos (if applicable)
Our team typically responds within 1–2 business days.
AMYCLO reserves the right to decline returns, refunds, or exchanges that do not meet the above criteria.